Feedback

Patient feedback is really important to us. If you are given a card to fill in please take a moment to fill in the questions and either hand it back to a staff member or drop it in the post using the freepost address on the reverse of the card.

Below are the most recent patient satisfaction results. Every quarter we collect, collate and share all feedback results, both on a national scale and a regional scale. This enables us to monitor how patients feel about our services, and allows us to constantly evaluate the service we provide. By focussing on patient feedback in this way we are able to shape our service around their needs, resulting in a high quality service that is as useful and accessible as it is intended to be.

Patient Satisfaction

Additional Comments:
"Very well organised and managed, Excellent service and very polite = courteous staff"
" Had been seen straight away on arriving late at the clinic"
"Extremely pleased with the service"
"My compliments especially to Dr.Cuffa"

Online Feedback

We value your feedback. We regularly ask our patients to feedback on our service. If you are given a feedback card please complete it and return it to our freepost address. Alternatively you can fill in the survey online. The information is continuously reviewed which ensures that we care constantly improving.

Download and print the questionnaire here

Comments and complaints

Click here to download the information