Achieving our best
Every day, each of us at The Practice strives to make patients feel comfortable and cared for.  By continuing to invest in our vision and working together we can achieve our best.
Patients come first
Patients are at the heart of what we do. We measure our success through the experiences of each and every one of our patients whilst they are in our care.
Appreciating that our actions make a difference, both good and bad, we all take responsibility for how we make others feel our patients, the public, colleagues and stakeholders.
Quality & excellence
We care about what we do and work to the highest standards. Our patients expect nothing less - whether this is the clinical care they receive or the governance that underpins it, the surroundings in which they are seen, the voice at the end of the phone or the information they are provided with.
We expect commitment and performance from our people everybody should strive to make a difference and be prepared to go the extra mile. We recognise each person's contribution to our success and encourage a culture where we all can excel.  We look to create opportunities for motivated people to develop and grow within the organisation.
Teamwork is key to our success - the task is just too big for one or even a group of individuals working alone. We support each other and interact at all levels to share ideas and deliver our goals.
Creativity & innovation
We want new ideas and encourage innovative thinking. We have access to the right tools to do our jobs and embrace the latest technologies but in doing so we strive to never become a faceless organisation.
As an NHS provider, we are committed to providing value to the communities we serve. We aim to be effective by not wasting our resources, believing in best practice, scalability and of course, cost effectiveness.